Our assistance begins before you leave Britain and continues for as long as you need us.
Because you may not know much about French regulations,
you will find it hard to make your way through the maze of French bureaucracy.
Because you don’t know the system, you may also fall into traps.
We are here to avoid stress and disillusion.
Please ask for advice.
You want to buy or rent a property in France.
We can :
- Accompany you for signing contracts
- Explain your tenancy agreement
- interpret your needs and concerns with the Estate Agent, Notaire, Mairie and others
When moving in, you will need to :
- Connect all amenities (electricity, water, phone, internet..)
- Insure your house and car
- Open a bank account
- Register your children for school
- Buy a car or register your English car in France
- Find an English speaking tradesmen, house keeper...
We can :
- Make phone calls on your behalf
- Help you fill out forms and interpret contracts
- get quotations for you
- Give you information and useful addresses
- You will have forms to fill to register to the French Medical Insurance (Sécurité Sociale),
for taxes, insurances, direct debits… all in French
- You may have problems to solve with French Administration
(sécurité Sociale, Tax Office, Préfecture, Mairie…)
- You may have claims to send, phone calls to make to solve a problem….
We can :
- Give you the information you require
- Help you fill French forms
- Interpret or translate letters or give calls on your behalf
- Translate your request
- Liaise with local or government officials
- supply you with addresses and phone numbers of the local departments you will need to contact
- Warn you about traps you could fall into
- I'm based in the Pyrenees Orientales. I require an accountant to give me information on my SCI and current business project.
- Can you advise me how to locate a G.M.C. registered doctor in Morbihan, Brittany, France ?
- Do you know of anyone who would house/pet sit for a few days whilst we went away? We have 3 dogs and 2 cats. I live in the Ariege.
- Could you tell me if you have a good cook around the area of Eymet (dordogne/lot et garonne?).
- I wonder if you can help, my inlaws have moved to a very remote part of the cantal region and are looking for a piano supplier.
- Don't suppose you know where I can buy helium gas for balloons here do you ? (CS, Dordogne)
Some tradesmen and companies have made the choice to be listed on our website. You may then contact them directly.
We have also built a database of people you could need the help of which we keep improving.
Nevertheless, your demand can be very specific.
If the persons you are looking for are not listed on our website or in our database, we can :
- Research them
- Contact them for you and be your intermediary
We will then charge a minimum of 25€ for time spent on researching and to put you in touch with the people you need.
- You have a problem with your broadband internet but can’t make the phone call yourself.
- There’s a water leak in the kitchen but who can you call ?

- You’ve tried calling EDF but your French just isn’t up to it.
We can :
- Make telephone calls for you
- Find the people you need
- Translate your needs to others
- Help you write letters
- You have a house in The South-West of France and live in England
- You let a holiday accommodation

We offer the following services :
- Security checks
- Special inspections following bad weather conditions
- Key holding
- House cleaning
- Off season care and maintenance
- Access for you, agreed guests and services as required e.g. utility services
- Providing professional artisans/contractors and defending your interests
- Bilingual intermediary with local services
- Airport Shuttle
- Welcome Home : Heating or cooling your home prior to your arrival. Stocking the fridge and larder with the basics
And, if you rent your house :
- Holiday and rental changeovers
- Welcome packages for guest arrivals
09, 31, 32, 46, 47, 81, 82 / 11, 34, 66
You may find yourself in situations where you need bilingual assistance or information.
- You want to buy a special article in a shop,
- you are given instructions that you don’t understand by a lady in the Sécurité Sociale office,
- your young daughter has a medical emergency in the middle of the night..
Call us, explain your problem and we’ll help and interpret.
You don’t know where to apply for a « certificat de non gage » when selling your car,
where to get a full birth certificate, where to find an English speaking doctor or dentist…..
Phone our HELP LINE and you will get an answer
Subscribe for one month or more and you can call us Monday to Friday, from 8 :30 am to 6 :00 pm and 24 hours a day, 7 days a week in case of emergency
- You have personal or professional documents or contracts in French you need to interpret.
- You have English documents or a website you would like to be translated
- You’ve decided you need to learn French.
We can :
- Interpret, translate or sum up documents such as : Letters, forms, contracts,
web sites and audio documents.
- Compose letters of complaint or enquiry.
- Help you find a teacher or organisation in your area.
(Also see below : "running a business in France")
Did you know that if your business is based in France and you offer or sell products, goods or services on the French soil, it is compulsory to have all your business documents (leaflets, invoices, website....) translated into French ?
- You are starting our own business in France
- You are already running a business but need more customers
We can :
- Help you with paperwork and administrative documents,
- Help you create and/or translate your website
- Translate any business documents
- Register you in our contact lists and list you on our website
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The HELP IN FRANCE newsletter
| To help us keep in touch, we send out once a month, a free newsletter with information we think may be of interest to you. If you would like to receive our free newsletter, then please contact us. We will be pleased to add you to our list. | ![]() |
N° 01 - French tax return - Photos of South West France
N° 02 - What we can do for you - South of France in car or plane
N° 03 - Buying in France - Could you be a host family ?
N° 04 - Buying or selling a car - Learning French
N° 05 - Medical insurance for inactive residents - Writing a French cheque
N° 06 - British artisans & French Teachers in France - Emergency phone numbers
N° 07 - Retiring in France - A French Christmas
N° 08 - Healthcare - Driving in France - French Bank holidays - Galette des Rois
N° 09 - Running a Bed & Breakfast in France
N° 10 - B&B - Running a business in France - travelling with animals - satellite TV
N° 11 - British network - The information we need to help with properties and utilities
N° 12 - Education System in France - Local Taxes in France
N° 13 - Opportunities sur self-employed and small businesses in France
N° 14 - Use of French compulsory for businesses - Pet passport - Make a living in France
N° 15 - Working in France - Surviving the cold spell - Scones.
N° 16 - Host families in France & England - French Medical System
N° 17 - Renovating your property - Advertising your holiday home - Bird Watching
N° 18 - Bank account - La Poste - tax return - Public foothpaths - opening restaurant - Host families
N° 19 - House insurance - car registration - Host families - for sale - gardens
N° 20 - Fire woods - Insurance - A life in France - French authorities - Voting in France






